Do Not Trust the Process: Critical Conditions and Relational Capacities in an Era of Uncertainty and Volatility

This talk explores why our current paradigms and the underlying logics of dominant worldviews cannot cope with the compounding crises of our time – nor can the rigid, linear processes that keep failing us in moments of uncertainty and volatility. It looks at how we, as design professionals, and our teams and organisations, can move beyond these old logics by cultivating relational capacities and fostering critical conditions, building the collective intelligence, resilience, and adaptability needed to navigate complexity.